Terms and Conditions

1. Object


These terms and conditions regulate the use of the services provided and to be provided to Bluwalk, through its website.


2. Serviçes


Bluwalk, as a global transport operator, undertakes the provision of driver services, within the scope of TVDE (Individual and Remunerated Passenger Transport in Non-Characterized Vehicles from Electronic Platform) activities and the acquisition and / or collection, delivery of goods and home orders.
Through this website Bluwalk discloses and makes available the services it intends to contract.
The service provider can, through the present platform, choose the services he intends to provide to Bluwalk, as well as the way he intends to provide the services, with what equipment and in what geographic location.
For this, the service provider must authenticate himself on the website, indicating a valid email address, providing Bluwalk with the respective access credentials.
The services can be provided by the service provider itself, individually, or by several drivers under his responsibility, which must be added by the service provider to your user account, in the reserved area.
The prices and costs indicated by Bluwalk for advertising and / or marketing purposes are merely indicative, and may be changed unilaterally by Bluwalk, being binding only the amounts contracted by the parties, in the respective Reserved Area.
Bluwalk does not guarantee its operation, nor can it be responsible for failures and / or unavailability of services, applications or services of third parties, namely, providers of telecommunications services and electronic platforms of TVDE or the provision of home deliveries.


3. Conditions of Access to Services


The website user must cumulatively fulfill the following requirements:
- Be over 18 years old;
- Have full capacity to exercise rights;
- Use the website respectfully and in accordance with Portuguese law;
- Refrain from using the website for fraudulent purposes or in violation of these terms and conditions and / or Portuguese law.
These terms and conditions regulate the services provided, only and exclusively, by Bluwalk, and this is not linked to the services provided by other entities, even if forwarded through the Bluwalk website.


4. Reserved area


Bluwalk provides the service provider with access credentials to its reserved area, where services are contracted by the parties and where all interactions between Bluwalk and the Service Provider are carried out, namely, equipment you want to use, choose the services you want to provide, submission of mandatory documentation for the provision of the activity, consultation of extracts, payments, debits and current accounts, drivers associated with the service provider, as well as all other elements necessary for the provision and execution of the services contracted by Bluwalk to the Driver.
The access credentials provided to the website user are personal and non-transferable, and they must be kept in a safe place and free from undue access by third parties, since the use of them allows online contracting of services and choice of equipment, with expenses and income associated with the account user.
The account user is responsible for keeping his / her personal data updated, namely, his / her contacts, and Bluwalk cannot be held responsible for the failure to update them.
All communications between Bluwalk and the account user are made through the dedicated space in their Reserved Area, considering that they received on the business day following the date of their submission.
Bluwalk reserves the right to block and / or exclude any account or user, as a result of the abusive use of the user account, of this platform, or the use and manipulation of content and / or activities, in violation of these terms and conditions, contracts concluded between the parties and / or Portuguese law.


5. Payments


All payments to be made by Bluwalk to the service provider are processed according to the conditions resulting from the contracting by the parties, in the Restricted Area of ​​the website user, as well as the delivery and submission of the respective accounting documents supporting the operations.


6. Legislation, Forum and Alternative Dispute Resolution


The Law of the Portuguese Republic applies to these Terms and Conditions, as well as to the relationship between the parties.
The Judicial Court of the District of Porto is hereby authorized as competent to resolve any dispute arising between the parties, expressly waiving the user from any other jurisdiction.
The user can, alternatively, resort to a Dispute Resolution Entity, suggesting the Porto Consumer and Arbitration Information Center, located at Rua Damião de Góis, 31, Loja 6, 4050-225, Porto, www.cicap.pt.


7. Privacy Policy


The collection and use of data by Bluwalk, related to the Services, is carried out and processed in accordance with the Bluwalk Privacy Policy, available for consultation at (link).